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Privacy Policy

Created on 29 September, 2025 • Legal • 16 views • 4 minutes read

Privacy Policy

Effective Date: September 29, 2025

This Privacy Policy explains how bestsiteaudit.com (“bestsiteaudit,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you use our SaaS website audit tools and related Services.

1) Information We Collect

  • Account & Billing: Name, email, password hash, company, plan, billing address, and payment tokens (processed by our PCI-compliant payment processor).
  • Service Usage: Submitted URLs/domains, crawl settings, audit parameters, API calls, generated reports, issue logs, timestamps, and feature usage.
  • Technical Data: IP address, device and browser type, operating system, referrer, pages visited, and cookies or similar identifiers.
  • Support Content: Messages, attachments, and diagnostics you share with us for troubleshooting.

2) How We Use Information

  • Provide, secure, troubleshoot, and improve the Services (including crawling, analyzing pages, generating and delivering reports).
  • Account management, authentication, and fraud/abuse prevention.
  • Billing, invoicing, and transaction notifications.
  • Communications about updates, service notices, and—if you opt in—product marketing.
  • Aggregated analytics to understand performance and reliability; aggregated data does not identify you personally.

3) Cookies & Tracking

We use cookies and similar technologies for session management, preferences, analytics, and security. You can control cookies via your browser settings; some features may not function without them.

4) Sharing & Disclosure

  • Processors/Sub-processors: Hosting, storage, email, analytics, support, and payment providers who process data on our behalf under contracts consistent with this Policy.
  • Legal: Where required by law, to protect rights, safety, or enforce our agreements.
  • Business Transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection of personal data.
  • We do not sell personal information for monetary consideration.

5) Data Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the data processed. However, no method of transmission or storage is 100% secure.

6) Data Retention

We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention for audit outputs is [e.g., 12 months] unless you delete earlier in your dashboard.

7) International Transfers

Data may be processed in countries other than where you reside. Where required, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.

8) Your Rights (General)

Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data, or object to certain processing. You may also opt out of marketing at any time.

9) GDPR (EEA/UK) Rights & Legal Bases

If you are in the EEA/UK, we process your data under these legal bases: performance of contract (providing the Services), legitimate interests (security, analytics, improvements), consent (where required), and legal obligations.

Your GDPR Rights

  • Access, rectification, erasure (“right to be forgotten”).
  • Restriction or objection to processing, including direct marketing.
  • Data portability (structured, commonly used, machine-readable format).
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with a supervisory authority in your member state.

To exercise rights, contact us at privacy@bestsiteaudit.com. We may request verification of identity.

10) CCPA/CPRA (California) Rights

California residents have the following rights under the CCPA/CPRA:

  • Right to Know the categories and specific pieces of personal information collected, sources, purposes, and categories of third parties to whom information is disclosed.
  • Right to Delete personal information, subject to exceptions.
  • Right to Correct inaccurate personal information.
  • Right to Opt-Out of the “sale” or “sharing” of personal information (as defined by law). We do not sell personal information for money. If certain analytics/ads qualify as “sharing,” you may opt out via our Do Not Sell or Share My Info page and adjust cookie settings.
  • Non-Discrimination for exercising your rights.

Submit requests at privacy@bestsiteaudit.com. Authorized agents may act on your behalf with proper documentation.

11) Children’s Privacy

The Services are not directed to children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children.

12) Third-Party Links

Our reports and dashboard may include links to third-party sites or tools. Their privacy practices are governed by their own policies.

13) Contact

For privacy questions or requests: privacy@bestsiteaudit.com or by mail: [Company Legal Name], [Address], [City, State, Zip], [Country].

14) Changes to this Policy

We may update this Privacy Policy periodically. When we do, we will update the Effective Date above. Your continued use of the Services constitutes acceptance of the revised Policy.

You can also manage privacy choices at: /do-not-sell (Do Not Sell or Share My Info) and /cookie-settings.

Do Not Sell or Share My Personal Information

This page helps California residents (and others where applicable) exercise opt-out rights under CCPA/CPRA. We do not sell personal information for money. If certain analytics/ads constitute “sharing,” you can opt out below.

  • Toggle off non-essential cookies in Cookie Settings.
  • Send a request to privacy@bestsiteaudit.com with the subject line: “CCPA/CPRA Opt-Out.”
  • If you have an account, adjust privacy settings in your dashboard.

We will respond to verifiable requests within the timelines required by law.